Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Project Coordinator

Company: K1 Packaging Group

Location: City of Industry, CA

Posted Sep 08, 2025

Bachelor’s degree in business or applicable field a plus. *Attend video conference meetings and contribute to planning and implementation of project goals and…

Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Territory Sales Manager

Company: House of Spices (India) Inc.

Location: New Hyde Park, NY

Posted Sep 08, 2025

Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

Sr. Manager Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager – Crystal E-commerce (TikTok, Shopify)

Company: Crescent Cast

Location: Culver City, CA

Posted Sep 09, 2025

You will be responsible for driving revenue, building brand awareness, and scaling operations across multiple platforms. Job Types: Full-time, Contract.

Flu Nurse

Company: US Wellness Inc

Location: New York, NY

Posted Sep 09, 2025

Current License: RN, LPN, LVN, Pharmacist and NP in the state administering flu vaccinations minimum of 1 year experience administering immunizations.

Solidity Developer

Company: AllocateRite, LLC

Location: Wall Street, NY

Posted Sep 08, 2025

Optimizing and securing smart contract applications by integrating new tools and technologies. Bachelor's degree in information security, computer science, or…

Middle School ELA Teacher (Grades 5/6)

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Sep 09, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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