Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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OB/GYN APP - Yuba City, CA

Company: Adventist Health

Location: Yuba City, California

Posted Sep 06, 2025

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Ironworker/Welder - With Clean Valid Drivers License

Company: Brookyn

Location: Brooklyn, NY

Posted Sep 07, 2025

A Brooklyn Ironworks Company need a skilled full time Ironworker - MUST HAVE Driving experience of at least 5 years/clean valid drivers license and ability to…

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Senior Manager, Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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dental insurance health insurance malpractice insurance

Thoracic Surgery

Company: Trinity Health

Location: Troy, New York

Posted Sep 06, 2025

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full-time

Dental Hygiene: Princeton - New Jersey

Company: Proxi Dental Staffing

Location: Princeton, New Jersey

Posted Sep 06, 2025

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Senior Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Tax Auditor - Manhattan, NY

Company: Franchise Tax Board State of California Sacramento

Location: New York, NY

Posted Sep 08, 2025

We also offer CPA certification using general qualifying experience in accordance with the New York State Board of Accountancy rules and regulations.

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401(k) health insurance malpractice insurance

Long Island, NY (Nassau & Suffolk Counties): BE/BC Pulm/CC needed to join large SSG. Choice of work & call schedules. SM & teaching. $Very Competitive

Company: Anapol Enterprises, LLC

Location: Long Island, New York

Posted Sep 06, 2025

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Tax Technology and Transformation (Law Solutions) Legal and Contract Management Technology - Manager

Company: EY

Location: New York, NY

Posted Sep 07, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax and Legal function assessments.

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Senior Designer

Company: Sollis Health

Location: New York, NY

Posted Sep 08, 2025

Leverage emerging design tools (including AI) to prototype faster, visualize concepts, and push creative experimentation. Unlimited PTO and Generous Sick Time.

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Lead AI Engineer (AI Foundations, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Lead AI Engineer (GenAI Platform Services, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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