Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Janitor-Maintenance

Company: TCG Cleaning LLC

Location: Brooklyn, NY

Posted Sep 04, 2025

\*Daily Tasks\*: Sweep, mop, and vacuum floors daily in offices, lab rooms, kitchen, and common areas. If you have experience in maintaining clean and safe…

Painter / Plasterer / Drywall & Construction Worker (Residential – NYC)

Company: DuoLuxe LLC

Location: New York, NY

Posted Sep 04, 2025

Strong knowledge of tools, equipment, and safety protocols used in painting and construction. Assist with *light construction or renovation tasks* when required…

Accountant - Family Office

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

This position offers a unique blend of accounting, legal, and operational responsibilities, providing broad exposure to private equity, estate planning, and…

Property Controller

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

Managing the cash flow projection process to meet cash needs. Accounting for property portfolio including A/P review and approval, cash management, bank account…

Development Accountant

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

CPA completed or in progress would be a preference. The Development Accountant will be involved in tax compliance activities for a variety of diverse clients in…

Sheet Metal Machine Operator

Company: S & J Sheet Metal Supply Inc,

Location: Brooklyn, NY

Posted Sep 04, 2025

The ideal candidate will have a strong mechanical aptitude and experience with various machining processes. As a Machine Operator, you will be responsible for…

Product Manager, Stablecoin

Company: Ripple

Location: New York, NY

Posted Sep 04, 2025

Ability to understand both business needs and technical requirements and communicate across different teams. Familiarity with blockchain/ crypto, payments, and/…

Crypto Developer

Company: Eclerx

Location: New York, NY

Posted Sep 04, 2025

Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience). A Crypto Developer specializing in Java and Angular JS plays…

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Sep 04, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Custodian Overnight - Part Time

Company: Recreation Centers of Sun City, Inc.

Location: Sun City, AZ

Posted Sep 04, 2025

Assists in Emergencies by placing 911 calls for medical assistance. Washes pool decking and enters the pool/spa to clean components including; pool tiles, lane…

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Sep 04, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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