Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Overnight Janitorial Supervisor - Specializing in Restaurant Cleaning

Company: Cleanest Restaurant Group, Inc.

Location: Manhattan, NY

Posted Sep 04, 2025

This role is primarily overnight, but may also include light daytime walk-throughs and occasional sales activities (training and leads provided).

Analyst, Data Products

Company: NBCUniversal

Location: New York, NY

Posted Sep 04, 2025

Familiarity with tools such as Excel and SQL for data analysis and manipulation. Bachelor’s degree or equivalent experience in a related field (e.g.: Business,…

Porter

Company: Plaza Management

Location: Jamaica, NY

Posted Sep 04, 2025

You will help uphold the image of the facility by performing basic maintenance tasks including trash removal, front lobby support and restroom restocks.

Senior AI Engineer (Gen AI Platform Services, Agentic Systems)

Company: Capital One

Location: New York, NY

Posted Sep 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Graphic Designer (Denver or Manhattan)

Company: Exclusive Resorts LLC

Location: New York, NY

Posted Sep 04, 2025

You understand the role of design in driving brand perception, engagement, and conversion. Collaborate with the digital and engineering teams to design seamless…

AI/ML Cloud Architect (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Sep 04, 2025

Implement and manage robust monitoring systems for AI solutions in production environments, ensuring continuous performance tracking, anomaly detection, and…

Senior LCS Waterfront Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Sep 04, 2025

Showing initiative and exercising judgement, you’ll design, develop, analyze, troubleshoot and provide technical skills during research and/or product…

Senior GCP Solutions Architect, Cloud Intelligence

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Sep 04, 2025

As a Senior Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on…

Staff Software Engineer-Front End

Company: Intuit

Location: New York, NY

Posted Sep 04, 2025

The expected base pay range for this position is: New York $197,000.00 - 266,500.00This position will be eligible for a cash bonus, equity rewards and benefits,…

Staff Accountant

Company: Catholic Health

Location: Rockville Centre, NY

Posted Sep 04, 2025

Preparation of monthly variance analysis of balance sheet and income/expense accounts. Completion of daily cash reconciliation for assigned bank accounts across…

Customer Service Representative (CSR)

Company: Square One Enterprise Inc

Location: National City, CA

Posted Sep 04, 2025

Deliver outstanding customer service while driving sales and building long-term customer relationships. Track sales goals, customer feedback, and product…

^AI Frameworks Engineer - 5885903

Company: Accenture

Location: New York, NY

Posted Sep 04, 2025

Conducts design and development to build and optimize AI software. Profiles distributed deep learning models to identify performance bottlenecks and proposes…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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