Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Aug 27, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Executive Protection and Residential Security Officers CCW

Company: SISS

Location: New York, NY

Posted Aug 27, 2025

We are seeking extremely motivated and highly qualified professionals, preferably with Military, Law Enforcement and/or Close Protection Security backgrounds…

Customer Service Representative

Company: MPIRE Promotions

Location: Garden City, NY

Posted Aug 27, 2025

We host face-face events to help raise funds for amazing causes. Speaking to the community at events to spread awareness and advocate for these charities.

Carpentry Basics Instructor

Company: BLDG SVC 32 B-J

Location: New York, NY

Posted Aug 27, 2025

Teach course content using a student-centered teaching approach. Plan and implement lesson plans that are aligned to the program curriculum and incorporate the…

Machine Operator - COI Railroad Street

Company: Novolex Bagcraft

Location: City of Industry, CA

Posted Aug 27, 2025

The commitment to *stay safe* and to continue to *learn and develop.*. We manufacture products in paper, plastic and sustainable materials for the food, retail,…

Graphic Designer

Company: Americans for Ben Gurion University

Location: New York, NY

Posted Aug 26, 2025

Extensive portfolio showcasing experience in designing marketing brochures, magazines, collateral, invitations, swag, social media content, and digital artwork…

Executive Protection/Estate Protection Officer (CCW Preferred)

Company: S.I.S.S

Location: New York, NY

Posted Aug 27, 2025

Understanding of and ability to implement excellent and dedicated customer service. Qualified individuals will have the opportunity to work with exclusive…

Sales Associate- NYC

Company: ATLANTIS MANAGEMENT GROUP LLC

Location: Brooklyn, NY

Posted Aug 26, 2025

Our valued team of Sales Associates are responsible for providing excellent customer service by greeting and communicating with customers, working the register,…

Developer

Company: Advantage Wholesale Supply

Location: Brooklyn, NY

Posted Aug 26, 2025

Knowledge of & experience with the following technologies: PHP, JS, HTML, CSS, SQL. Website optimization in all areas. In office, No remote/Hybrid.

Service Carpenter

Company: Taconic Builders

Location: New York, NY

Posted Aug 26, 2025

Steady work with a respected luxury general contractor. Ability to read and interpret construction drawings. Install, repair, and maintain millwork, cabinetry,…

Clinical Nurse I - Infusion - Per Diem

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 27, 2025

A current NY State registration and license is required. Whether you are early in your career or an expert in your field, you will find HSS an innovative,…

Cybersecurity Analyst

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 26, 2025

Provide technical input and analysis for tool evaluations, pilots, and strategic initiatives. Headquartered in New York City with offices in New Jersey,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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