Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

BOUCHERON Sales Associate

Company: Kering

Location: New York, NY

Posted Aug 26, 2025

Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.

Regional Sales Associate

Company: Nilfisk

Location: Jersey City, NJ

Posted Aug 26, 2025

The Sales Associate will make sales calls to end-users that are not currently buying from Nilfisk, support our dealers with equipment demonstrations, support…

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Accountant

Company: Memorial Sloan Kettering Cancer Center

Location: New York, NY

Posted Aug 26, 2025

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research…

AI/LLM Development Engineer- NYC

Company: Alpha Star Research

Location: New York, NY

Posted Aug 26, 2025

AI Signal Development: Design and develop AI-driven data analysis systems using large language models (LLMs) to identify key signals from vast amounts of news,…

Custom Woodworker

Company: Adriatic Wood Products, Inc.

Location: Brooklyn, NY

Posted Aug 26, 2025

Proficient in the use of hand tools, power tools, and fabrication techniques. The ideal candidate will have a background in woodworking or carpentry, with the…

Environmental Services Aide I - 53rd st

Company: Memorial Sloan Kettering Cancer Center

Location: New York, NY

Posted Aug 26, 2025

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research…

Forward Deployed Engineer

Company: Poiema Consult Limited

Location: New York, NY

Posted Aug 26, 2025

You’ll own the implementation process end-to-end, working directly with engineering teams to unblock adoption and refine integration patterns.

Retail Sales Specialist - Part-Time - $20.00 per hour, plus commission and incentives!

Company: SPECTRUM

Location: New York, NY

Posted Aug 26, 2025

Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…

School Security Guard for Charter School in Long Island City, New York

Company: JC Protection, LLC

Location: Long Island City, NY

Posted Aug 26, 2025

Provide a safe secure environment for students, staff and guests inside the school. Control all access to front entrance and ensure persons entering are…

Marketing Manager

Company: BALANCE eating disorder treatment center

Location: New York, NY

Posted Aug 26, 2025

Create compelling content (presentations, infographics, videos, social campaigns, thought leadership pieces). Are you a dynamic marketing leader with a passion…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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