Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Flatbed Truck Driver - $2600 Onboarding Pay

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Aug 26, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

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per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

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Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

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Senior Risk Data Architect

Company: American IT Systems

Location: Jersey City, NJ

Posted Aug 25, 2025

This role requires a hands-on leader who can architect enterprise-grade systems, establish rigorous data governance and quality frameworks, and collaborate…

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Cyber Threat Intelligence Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Aug 26, 2025

Firm grasp of CTI analytic methodologies, tooling, and approaches to conducting threat actor analysis, TTP assessments, and contributing to detection…

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Software Engineer

Company: Neon

Location: New York, NY

Posted Aug 26, 2025

Develop and maintain both front‑end and back‑end components of the product. Collaborate closely with product leaders, designers, and fellow engineers to define,…

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Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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full-time be or bc

Internal Medicine Physician

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Data Analyst, Supply Chain Data Warehouse Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

To qualify you must have a Bachelors degree in data science, computer science, supply chain, engineering, or related field. Proficiency in both SQL and Python.

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Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

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full-time be or bc

Transplant Psychiatrist, Northwell Transplant Institute

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Aug 25, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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