Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Security Guard - Government Location - Full Time

Company: Allied Universal

Location: Brooklyn, NY

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. A valid Guard Card or license is preferred. Availability across various days and shifts.

Staff Nurse-Ambulatory Care, Pediatrics Primary Care

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 22, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

janitor/store associate/ carry product

Company: Ace Hardware

Location: Brooklyn, NY

Posted Aug 22, 2025

Collaborate with team members to ensure a welcoming atmosphere. Maintain cleanliness and organization of the store. Enjoy a flexible Monday to Friday schedule.

Specification Technician – Infant Apparel & Plush Toys

Company: Enchante Accessories Inc.

Location: New York, NY

Posted Aug 22, 2025

1–3 years of experience in *technical design, specification, or product development* (children’s apparel, infant apparel, and/or plush toys strongly preferred).

Client Liaison

Company: California Closets - New York

Location: New York, NY

Posted Aug 22, 2025

Answer & direct incoming phone calls. The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in…

Welder

Company: Waste Connections

Location: Jamaica, NY

Posted Aug 22, 2025

Valid driver’s license with a clean driving record. Operate a propane-powered forklift (5000 lb. capacity) and telehandler forklift -certification provided…

Tax Supervisor – Growing CPA Firm

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Aug 22, 2025

Ensure compliance with federal, state, and local tax regulations. Supervise and mentor staff, providing guidance and technical review.

Polisher

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 22, 2025

Monitor the cleanliness of the restaurant floor and promptly address any spills or messes to prevent slip hazards and maintain a safe environment for guests and…

Media Director

Company: Blue Hour Studios LLC

Location: New York, NY

Posted Aug 22, 2025

Relationships with social and content vendors, partners, tools and technologies. Oversee and develop the media framework, ensuring consistency across all…

Live-out Private Chef in NYC

Company: Montclair Chef

Location: New York, NY

Posted Aug 22, 2025

Fridays include Shabbat dinners for up to 12/14 guests, supported by additional staff when guest numbers exceed eight.

Museum Exhibition Graphic Designer

Company: C&G Partners

Location: New York, NY

Posted Aug 22, 2025

Self-motivated and independent thinker with strong communication skills. Pushing the boundaries of museum exhibition graphic design excellence for this client…

Medical Facilities Custodian

Company: Doral Health & Wellness

Location: Brooklyn, NY

Posted Aug 22, 2025

Must have a valid driver's license, access to a car, and be willing to travel locally as needed. The custodian plays a vital role in ensuring our medical…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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