Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Aug 22, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Customer Service Agent (Temporary) - New York Hilton Midtown

Company: Hilton

Location: New York, NY

Posted Aug 22, 2025

As a Customer Service Agent, you would be responsible for responsible for answering and acting on calls from internal and external guests, logging and…

Marketing/Business Development Manager

Company: Confidential

Location: Missouri City, TX

Posted Aug 22, 2025

8+ years in marketing/business development (preferably in manufacturing or safety tools). Experience with digital marketing platforms and CRM tools.

FT/PT Security Guard - Construction Site

Company: Silverseal

Location: New York, NY

Posted Aug 22, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

SR LANDSCAPE MAINT WORKER

Company: City of Boulder City, NV

Location: Boulder City, NV

Posted Aug 22, 2025

Working Conditions The worker is subject to adverse weather conditions, toxic agents, hazards associated with the operation of various motor driven and handheld…

Executive Chef

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 22, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Senior Accountant/Accounting Supervisor

Company: Glory Group RS

Location: New York, NY

Posted Aug 22, 2025

Generate *cash position and cash flow reports* for management review. This role will handle everything from *financial statement preparation* to *cash flow…

Senior Director of Piatti Brand Operations - Mill Valley, CA

Company: Palisades Hospitality

Location: New York, NY

Posted Aug 22, 2025

Work collaboratively with the other members of the senior Operations team to create, edit and/or advance useful tools, initiatives, and strategies for the field…

Customer Service Representative

Company: Pace Staffers

Location: New York, NY

Posted Aug 22, 2025

Utilize Microsoft Office applications for data entry and documentation purposes. Proficiency in data entry and computer skills, including familiarity with…

OTR Truck Driver - 1099

Company: Hirschbach Motor Lines

Location: Maspeth, NY

Posted Aug 22, 2025

Top lease drivers *net up to $138,000 per year (includes bonuses)*, running up to 3,000 miles/week. Teams have 1 truck payment: all expenses are split.

Data Analyst

Company: Public Health Solutions

Location: New York, NY

Posted Aug 22, 2025

Support evaluation efforts particularly with developing data analysis plans, conducting analysis, providing interpretation and contextualizing analysis with…

Manager, Affiliate Marketing

Company: Onward Search

Location: New York, NY

Posted Aug 22, 2025

Bachelor’s degree in Marketing, Communications, Public Relations, or a closely related field. Extensive knowledge of analytics/reporting tools and methodologies…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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