Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Project Manager

Company: The LiRo Group

Location: New York, NY

Posted Aug 21, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

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Staff Accountant

Company: Chef Daniel Boulud Restaurants

Location: New York, NY

Posted Aug 21, 2025

The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual…

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Bathroom Attendant

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 20, 2025

Previous experience in a customer service or hospitality role preferred, with a demonstrated ability to provide attentive and courteous service to guests in a…

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Tax Manager

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

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Lead Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Data Analyst, Fundraising

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 21, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

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Data Analyst

Company: Maimonides Medical Center

Location: Brooklyn, NY

Posted Aug 21, 2025

Bachelor’s in HR, IT, Data Science, or related field (Master’s preferred). This role combines HR technology expertise, workforce analytics, and system…

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Doorman

Company: NP prop mgmt

Location: Queens, NY

Posted Aug 21, 2025

Greet residents and guests; maintain a welcoming lobby. Prior doorman/concierge, security, or hospitality experience preferred. Job Types: Full-time, Part-time.

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Data Analyst, Internal AuditNew

Company: The New York Times

Location: New York, NY

Posted Aug 20, 2025

Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related field, or equivalent work experience.

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Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Aug 21, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

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Tax Senior

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

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Senior Manager, Software Engineer(Full Stack, People Leader)

Company: Capital One

Location: New York, NY

Posted Aug 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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