Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

IT Manager

Company: Monad Foundation

Location: New York, NY

Posted Aug 20, 2025

Manage and troubleshoot hardware, software, and network issues (Mac, SaaS tools such as Google Workspace, 1Password, Slack, printers, VPN, etc.).

Security Agent (ASA)

Company: Amex

Location: New York, NY

Posted Aug 20, 2025

Provide access for approved staff (employees, guests, contractors, consultants and/or temporary employees) utilizing the above methods and devices.

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Aug 20, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Security Guard

Company: Makan Construction

Location: New York, NY

Posted Aug 20, 2025

Security professionals with a clean driver's abstract will be compensated more. The ideal candidate will be responsible for maintaining a safe and secure…

Construction Project Manager

Company: Andaloro Construction

Location: New York, NY

Posted Aug 20, 2025

5+ years experience as a project manager in interior design or construction. We are seeking a highly skilled Construction Project Manager to oversee and manage…

AI Data Engineer

Company: Citadel Securities

Location: New York, NY

Posted Aug 20, 2025

4-8 years of hands-on experience in software engineering, AI engineering, or data science (with strong engineering fluency).

Data Scientist, Reuters

Company: Thomson Reuters

Location: New York, NY

Posted Aug 20, 2025

As a Data Scientist, you’ll create deep learning, machine learning, and artificial intelligence models using state-of-the-art research and cloud platform…

Electrical Mechanic - Prevailing Wage

Company: Management LLC NYC

Location: Manhattanville, NY

Posted Aug 20, 2025

Read and interpret blueprints, drawings, and technical diagrams. Install, maintain, and repair electrical systems for commercial or large residential projects.

Lead Software Engineer, Android (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 20, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Data Analyst, Marketing

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 20, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Aug 20, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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