Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Project Manager

Company: TF Cornerstone

Location: New York, NY

Posted Aug 19, 2025

You’ll collaborate closely with design teams, contractors, and internal stakeholders—managing projects from pre-construction through close-out.

Data Scientist II - Project Manager

Company: TD Bank

Location: New York, NY

Posted Aug 19, 2025

They will create executive level frameworks, current state, future state roadmaps, process flows and other documentation. Lifting/Carrying (under 25 lbs.).

Woodworking Teacher

Company: C'E Montessori Brooklyn

Location: Brooklyn, NY

Posted Aug 19, 2025

Strong mechanical knowledge with experience in manufacturing or construction environments. Collaborate with other tradespeople on projects that require…

Full Stack Developer for AI Applications

Company: Experis

Location: New York, NY

Posted Aug 19, 2025

Build responsive front-end interfaces using React.js and enterprise design systems. We develop innovative solutions for hundreds of thousands of organizations…

Furniture Installation Senior Project Manager (5 years exp required)

Company: CRS-Corporate Relocation Systems Inc.

Location: Glendale, NY

Posted Aug 19, 2025

Ability to read architectural drawings and develop furniture layouts. Conduct punch list walks and develop snag lists of any deficiencies or issues.

Janitorial Supervisor - Cleaner

Company: Paramount Services Group Inc.

Location: Brooklyn, NY

Posted Aug 19, 2025

In case of staff absences or temporary vacancies, you step in to help clean the facility and make every inch of the space sparkle and shine!

Concrete Laborer

Company: Structural

Location: Long Island City, NY

Posted Aug 19, 2025

Preference will be given for previous field leadership experience. This position will involve use of construction equipment, tools and materials.

Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Associate Consultant

Company: Veeva Systems

Location: New York, NY

Posted Aug 19, 2025

Build trust with our customers, provide guidance, and translate business needs into technical solution design. Flexible PTO and company paid holidays.

Analyst - Global Reporting & Analytics, Strategic Sourcing

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Business, Supply Chain, Finance, Data Analytics, or a related field. Design, develop, and maintain interactive reports and dashboards using…

Housekeeper

Company: Yeshiva University

Location: New York, NY

Posted Aug 19, 2025

Valid state-issued driver's license preferred. A Housekeeper is primarily responsible for daily cleaning routines of private and public areas such as offices,…

Project Manager (Public Sector)

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 19, 2025

At least five years of relevant experience as a Project Manager, preferably experience building for city and/or state agencies.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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