Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Advanced Sales Engineering Support Specialist

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 20, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

ACCOUNTANT

Company: OFFICE OF LABOR RELATIONS

Location: Manhattan, NY

Posted Aug 20, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Staff Nurse(PH)-Mother/Baby

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 20, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Assistant Data Analyst, Bureau of Early Intervention

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: Queens, NY

Posted Aug 20, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Registered Nurse (Per Diem)

Company: Cedars-Sinai

Location: Culver City, CA

Posted Aug 20, 2025

Valid CA RN license required. Provides direct and indirect care services, including, but not limited to, the administration of medications and therapeutic…

Finish Processor Level 2

Company: Confidential-Manufacturing

Location: New York State

Posted Aug 20, 2025

TOOLS AND EQUIPMENT: Various tools and equipment used in the rapid prototype, painting, plating, bonding and finishing processes including but not limited to;…

Data Scientist, Reuters

Company: Thomson Reuters

Location: Times Square, NY

Posted Aug 20, 2025

As a Data Scientist , you’ll create deep learning, machine learning, and artificial intelligence models using state-of-the-art research and cloud platform…

Staff Nurse(PH)-Pediatrics

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 20, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Construction Project Manager

Company: Confidential

Location: Bronx, NY

Posted Aug 20, 2025

Ability to read blueprints and technical drawings. Manage construction projects from planning through completion. Develop/track project schedules and budgets.

Tax Accountant – Growing CPA Firm

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Aug 20, 2025

Stay current with federal, state, and local tax regulations. We are looking for an experienced Tax Accountant with a strong background in preparing returns for…

Retail Sales Consultant - New York, NY

Company: Generation Tux

Location: New York, NY

Posted Aug 20, 2025

Manage appointment schedules and digital tools for client records and reporting. Track leads, manage follow-ups, and support group coordination for larger…

Full-Time Uniqlo Retail Associate - SOHO

Company: Fast Retailing

Location: New York, NY

Posted Aug 20, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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