Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Customer Service Representative - CI

Company: Nassau Candy

Location: Hicksville, NY

Posted Aug 19, 2025

Manage calls & emails: order status, tracking, production questions. ✔️ Strong computer skills: updating accounts, tracking calls, accurate record-keeping.

Lead Teacher 3k - Early Childhood Education

Company: Henry Street Settlement

Location: New York, NY

Posted Aug 19, 2025

You will develop and implement age-appropriate curricula, activities, and lesson plans in the classroom. Bachelor’s degree in early childhood education required…

CNC Setup Operator - 1st Shift

Company: Loos & Co

Location: New York, NY

Posted Aug 20, 2025

Inspect products to ensure product excellence and quality using measuring tools (calipers/micrometer). Basic computer skills for data entry purposes.

Staff Nurse(PH)-Amb Care

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 19, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Data Analyst - Insurance

Company: WAHVE

Location: New York, NY

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

House Cleaner

Company: Suds Perfection Residential Cleaning Services

Location: Brooklyn, NY

Posted Aug 20, 2025

Familiarity with various cleaning tools and products, including those used for floor care and carpet cleaning. Job Types: Part-time, Contract.

Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Senior Graphic Designer, Pursuit & Creative

Company: Aon

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in a relevant field (e.g., graphic design, advertising design) strongly preferred or 7+ years of professional experience.

Plumbing service man

Company: MECHANICAL SYSTEMS INC

Location: Brooklyn, NY

Posted Aug 19, 2025

Valid commercial driving license mandatory. Use hand tools, power tools, and welding equipment safely and effectively.

Founder & Brand Director(Mandarin required)

Company: Dashan inc

Location: Flushing, NY

Posted Aug 19, 2025

Participate in restaurant interior design, including hard decoration layout and soft furnishing selection, ensuring alignment with brand identity.

Scala Platform Engineer, Capital Markets Trading

Company: Business Integration Partners (BIP)

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred). Participate in code reviews, architecture design, and agile team…

Project Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 19, 2025

Request invoices from subcontractors and ensure proper entry into the system and requisitions. Review PCOs and RFAs, verifying accuracy of data entry.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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