Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sales Associate, Part Time - Avenue of the Americas

Company: Charles Tyrwhitt Inc

Location: New York, NY

Posted Aug 19, 2025

You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly.

Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

Painter/Laborer

Company: DuoLuxe LLC

Location: New York, NY

Posted Aug 19, 2025

Ability to use painting tools, rollers, sprayers, and cleaning equipment. Perform *touch-up and full-room painting* for apartments during tenant move-outs.

Security Specialist

Company: Gavin de Becker & Associates

Location: Manhattan, NY

Posted Aug 18, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

Senior Security Analyst

Company: Ramp Financial

Location: New York, NY

Posted Aug 18, 2025

Partner & Ship: Work with IT to validate endpoint agents and patching; document risks, decisions, and runbooks succinctly.

Backline Support Engineer (Tier 3) - Blueflame AI (New York)

Company: Datasite

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Computer Science, Information Technology, or a related field. You will be responsible for resolving complex technical issues, providing…

Overhire Carpenter

Company: Factory NYC

Location: Brooklyn, NY

Posted Aug 19, 2025

Ability to read and understand shop drawings. Candidates for the position should have either great experience in carpentry-based builds or be proficient in most…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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