Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Business Intelligence Analyst (Human Capital)

Company: IDR Inc.

Location: New York, NY

Posted Aug 18, 2025

Collaborate with technical teams to design and implement AI-driven data visualization tools. Experience with BI development and data visualization tools like…

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401(k) dental insurance malpractice insurance

BC/BE UROLOGIST - Full Time and Part Time

Company: NuHealth - Nassau University Medical Center

Location: East Meadow, Long Island, NY

Posted Aug 18, 2025

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Regional Account Manager – Decorative Plumbing #ESF8777

Company: ExpertHiring

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Business, Marketing, or a related field (preferred). Collaborate with design and marketing teams to create and execute sales strategies.

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full-time be or bc professional growth

Headache Neurologist - Saint Lukes Marion Bloch Neuroscience Institute - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 18, 2025

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Part-Time Security Guard/Receptionist

Company: Grand St Settlement Inc.

Location: New York, NY

Posted Aug 18, 2025

Valid CPR/AED Pro-certification through recognized accrediting body preferred. Keep lobby clear of unauthorized persons, including loitering children, adults,…

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relocation assistance sign-on bonus exceptional culture & values

General Dermatologist

Company: Dartmouth Health

Location: Littleton, New Hampshire

Posted Aug 18, 2025

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AI Deployment Engineer

Company: StackAI

Location: New York, NY

Posted Aug 18, 2025

Chatbots and Assistants: AI agents that interact with users, answer questions, and complete tasks, using your internal data and APIs.

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Hourly Staff Nurse

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 18, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

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loan assistance relocation assistance sign-on bonus

Skilled Gynecologic Oncologist needed for growing team in Glen Ridge, NJ | 19 mi to NYC

Company: Hackensack Meridian Health Mountainside Medical Center

Location: Glen Ridge, New Jersey

Posted Aug 18, 2025

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Special Officer

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 18, 2025

A valid New York State motor vehicle driver license may be required for appointment to certain positions based on the operational needs of the facility.

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Staff Nurse(PH)-Amb Surgery

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 18, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

View Details Apply on SimplyHired

Professional Security Guard

Company: Heightened Security, Inc

Location: New York, NY

Posted Aug 18, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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