Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Junior Developer

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree (preferably in Engineering, Computer Science, Information Systems, Data Science, or a related field). Must be open to relocation.

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Software Development Engineer, Amazon Music

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted Aug 18, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

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Data Scientist

Company: SHINEHIRE

Location: New York, NY

Posted Aug 18, 2025

The Data Scientist will develop and productionize underwriting models, risk dashboards, and portfolio analytics to scale credit offerings while maintaining…

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401(k) dental insurance health insurance

Behavioral Health Therapist

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

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Kitchen Chef

Company: Kiwami

Location: Studio City, CA

Posted Aug 18, 2025

Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. 2 years experience as a restaurant cook.

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Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

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dental insurance employee assistance program health insurance

Thoracic Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Project Employee, Graphic Designer - WNBA

Company: the NBA

Location: New York, NY

Posted Aug 18, 2025

Minimum of 3-4 years of design experience working within a creative agency, design department, or client marketing department.

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dental insurance flexible schedule life insurance

Make every day exceptional as a Pulmonologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Business Analyst

Company: NHL Team Jobs

Location: New York, NY

Posted Aug 18, 2025

Familiarity with technical concepts and terminology. Experienced with Visio or other workflow/process mapping tools.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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