Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Analyst, Ad Effectiveness

Company: Conde Nast

Location: New York, NY

Posted Aug 18, 2025

The candidate must have a background in research design and analysis and should have first-hand experience working with ad effectiveness research for an…

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Home Infusion Nurse (RN)

Company: Grace H

Location: Redwood City, CA

Posted Aug 18, 2025

Valid driver’s license and auto insurance. Current BLS certification and NSO Insurance / Proof of TB. Advanced certification such as ACLS, PALS, CEN, TNCC is a…

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MEP Project Manager (Bilingual Russian)

Company: PNK Group

Location: New York, NY

Posted Aug 18, 2025

Experienced in Design and Management of MEP engineering and knowledge of the design process from proposal through construction phases.

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Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Aug 18, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required)• CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

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CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Aug 18, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

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Project Coordinator, Office of Academic Technology

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 18, 2025

As part of the Office of Academic Affairs (OAA), OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology…

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Security Guard (Temp)

Company: Safety Facility Services

Location: New York, NY

Posted Aug 18, 2025

Keep all visitors at the front desk until permission is received from the unit resident/tenant. We’re searching for individuals who can provide high-quality…

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Junior Accountant

Company: BridgeCity Capital

Location: Brooklyn, NY

Posted Aug 18, 2025

Creates and manages new invoices. Assists with the preparation of accounting/financials. Supports journal entries and monthly financial reporting.

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Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

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401(k) dental insurance disability insurance

Gastroenterologist

Company: Allied Digestive Health

Location: Brick, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Junior Data Analyst

Company: Arcadis

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s Degree in Computer Science, Information Technology, Data Analytics, or a related field. Familiarity with enterprise database tools such as SSMS (SQL…

View Details Apply on SimplyHired

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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