Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Board Certified Behavioral Analyst- San Diego - EBSH Home experienced

Company: Redwood Family Care Network

Location: National City, CA

Posted Aug 15, 2025

Master’s degree in related field preferred, BCBA credential required. This position will require a valid California ID or Driver’s License.

Registered Nurse

Company: VNS Health

Location: New York, NY

Posted Aug 15, 2025

Minimum of one year of recent inpatient, outpatient or psychiatric experience Valid driver's license or Strong clinical assessment and critical thinking skill.

Manager, Program Management - Enterprise Payments

Company: Amex

Location: New York, NY

Posted Aug 15, 2025

We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence…

Python Developer, Financial Services DevOps

Company: Business Integration Partners (BIP)

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in computer science, engineering, or related field. Develop and maintain Python-based applications and tools for banking operations, products,…

Java Developer, Capital Markets Trading

Company: Business Integration Partners (BIP)

Location: New York, NY

Posted Aug 15, 2025

Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our…

Board Certified Behavioral Analyst- San Diego - EBSH Home experienced

Company: Redwood Family Care Network

Location: National City, CA

Posted Aug 15, 2025

Master’s degree in related field preferred, BCBA credential required. This position will require a valid California ID or Driver’s License.

Job Captain - woodworking

Company: Confidential Priviately-Held Company

Location: Queens, NY

Posted Aug 15, 2025

A valid driver's license. Collaborate with other tradespeople on construction sites, ensuring that all work is plumb and meets project specifications.

Project Manager II

Company: New York State Energy Research

Location: New York, NY

Posted Aug 15, 2025

Master's degree and 5 years' experience, particularly in architecture, engineering, real estate, urban planning, or related field with a professional…

Client Services Manager

Company: MedElite Group, LLC.

Location: Brooklyn, NY

Posted Aug 15, 2025

Strong technical acumen to explain and troubleshoot medical equipment and RPM technologies. This is a manager-level role responsible for guiding a team of up to…

Industrial Refrigeration / HVAC Technician

Company: Nassau Candy

Location: Hicksville, NY

Posted Aug 15, 2025

Respond promptly to work orders and service calls. Strong electrical troubleshooting and repair skills. Install, test, and repair HVAC-related systems and…

Project Manager - L I

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 15, 2025

Assists networks/facilities in developing scope of project; draws upon technical resources of facility to develop conceptual estimates and schedules.

Lead Security Receptionist- Full Time

Company: Security Industry Specialists

Location: New York, NY

Posted Aug 15, 2025

Duties include but are not limited to; answering phones, ensuring phone calls are properly directed, greeting guests in a professional, friendly, and hospitable…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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