Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Custodian

Company: United Activities Unlimited, Inc.

Location: Staten Island, NY

Posted Aug 15, 2025

Must have a valid drivers license. Pay Range: $17 per hour (\*based on city, state and/ or federal contractual obligations and budgetary allowances)*.

School Security Guard

Company: School Security

Location: New York, NY

Posted Aug 15, 2025

Minimum *2 years security experience*. A security company is hiring *experienced School Security Guards* for school locations in *123rd Street, Manhattan* and *…

Kitchen & Bath Showroom Sales Consultant

Company: Interiors By Thomas

Location: Sun City West, AZ

Posted Aug 15, 2025

The Sales Consultant will be responsible for understanding client needs, providing tailored solutions, and driving sales through exceptional service.

Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Aug 15, 2025

Strong leadership capabilities with a talent for mentoring, coaching, and training both front-of-house (FOH) and back-of-house (BOH) staff.

Home Care Registered Nurse or Nurse Practitioner - $15,000 sign-on bonus

Company: St Mary's Healthcare System for Children

Location: Brooklyn, NY

Posted Aug 15, 2025

Holds a valid *Registered Nursing license or Nurse Practitioner License* to practice in New York State. Supports organizations mission to provide the highest…

Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Aug 15, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

Part Time Event Security Guard Agents

Company: Knight Security

Location: New York, NY

Posted Aug 15, 2025

Deliver a calm, professional presence in high-pressure environments. Patrol venues and report suspicious behavior or safety hazards. Must be 18 years or older.

CDL Driver

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Aug 15, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Graphic Designer

Company: CoCreativ

Location: New York, NY

Posted Aug 15, 2025

Design and produce digital banners, collateral, eCommerce assets, social posts, video title sequences, and graphic elements for multimedia projects.

Residential Service Plumber

Company: Quix Plumbing Service

Location: Brooklyn, NY

Posted Aug 15, 2025

However, this is a standard, Monday - Friday 8 am - 6 pm full-time position and will primarily respond to service calls within the NYC Area.

Customer Service-Bilingual (Bengali OR Hindi OR Ordu)

Company: Equiliem.com

Location: Long Island City, NY

Posted Aug 15, 2025

Perform data entry tasks to update customer information and track service requests. Maintain accurate records of customer interactions and transactions using…

Sous Chef

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 15, 2025

Prepare food to meet the specification of members/guests in a timely manner. Assist with menu planning, and produce high quality plates, including both design…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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