Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Director of Digital Engagement (CRM/Salesforce)

Company: Fordham University

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in a technology field or a related field. Familiarity with data analysis tools and methodologies, preferably with experience applying these in…

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Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

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Data Analyst - Pedestrian Ramp Planning

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Aug 15, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 15, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. In this role, you will:

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full-time be or bc

Emergency Physician

Company: HealthFront, P.C.

Location: Santa Fe, New Mexico

Posted Aug 15, 2025

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hospital full-time be or bc

Rheumatology Opportunities - Metro Atlanta!

Company: Piedmont Healthcare

Location: Peachtree City, Georgia

Posted Aug 15, 2025

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Project Manager-HVAC

Company: Trystate

Location: Douglaston, NY

Posted Aug 15, 2025

Trystate Mechanical, an HVAC mechanical contractor, is seeking a Project Manager to be responsible for the overall performance of projects by coordinating the…

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relocation assistance hospital fellowship

Gynecologic Surgery

Company: Trinity Health

Location: Schenectady, New York

Posted Aug 15, 2025

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401(k) dental insurance health insurance

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Albany, New York

Posted Aug 15, 2025

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full-time be or bc

Physician - ENT

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 15, 2025

View Details Apply on healthecareers.com
dental insurance employee assistance program health insurance

Outpatient Gastroenterologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Cardiovascular Interventional Technologist - (Cardio - CI Tech - CVIT)

Company: AMN Healthcare, Inc. Medical

Location: POUGHKEEPSIE, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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