Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

full time

Infectious Disease Physician

Company: Virtua Infectious Disease Physicians, P.A.

Location: Mount Laurel Township, New Jersey

Posted Aug 11, 2025

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Academic General Neurologist

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 11, 2025

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Your Next Chapter Starts in Roswell: Join Our Growing Cardiology Team

Company: Lovelace Health System

Location: Roswell, New Mexico

Posted Aug 11, 2025

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Strategy and Operations Associate, Retail, Product, Go-To-Market

Company: Google

Location: New York, NY

Posted Aug 11, 2025

Collaborate cross-functionally across business areas and regions to drive insights and recommendations to leadership and working teams, based on analysis,…

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GENERAL NEUROSURGEON - THE DEPARTMENT OF NEUROLOGICAL SURGERY

Company: Montefiore Health System & Albert Einstein College of Medicine

Location: Bronx, New York

Posted Aug 11, 2025

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full time

Family Medicine Physician Assistant, Rapid City

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 11, 2025

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Physician - Hematology/Oncology - Medical Director opportunity

Company: Trinity Health

Location: Albany, New York

Posted Aug 11, 2025

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Daycare Custodian

Company: Headway Services

Location: Brooklyn, NY

Posted Aug 11, 2025

We are seeking a responsible, detail-oriented Custodian with experience working around children and a strong understanding of educational environments.

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BE/BC Otolaryngologist

Company: Ear Nose & Throat of NJ

Location: Toms River, New Jersey

Posted Aug 11, 2025

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full time be or bc

Intensivist in Cardiovascular Surgery/Cardiac Critical Care - Physician – Mount Sinai South Nassau – Critical Care Institute, Long Island, NY

Company: Mount Sinai Health System

Location: Long Island, NY

Posted Aug 11, 2025

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Gastroenterology Faculty Physician

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Aug 11, 2025

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full time

Senior Clinical Lab Scientist

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 11, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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