Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

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Customer Service and Sales Representative (Full-Time)

Company: ELEVANCE

Location: Manhattan, NY

Posted Aug 11, 2025

Provide excellent customer service and build brand trust. Motivated by performance-based rewards. Engage with local residents and provide product/service info.

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Cyber Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of Cyber risk management at the Bank through execution of risk framework elements including RCSA, control…

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CUSTOMER SERVICE REPRESENTATIVES (NEW YORK)

Company: EmblemHealth

Location: New York, NY

Posted Aug 11, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment…

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Care Experience Representative – Cantonese Required (Full-Time or Part-Time)

Company: Healthcare Agency

Location: Flushing, NY

Posted Aug 11, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

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Pastry Sous Chef - Eataly Flatiron

Company: Eataly

Location: New York, NY

Posted Aug 11, 2025

Availability to work onsite with a flexible schedule often including evenings and weekends. SHOP a selection of high-quality Italian, local and homemade…

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Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

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health system full time be or bc

Internal Medicine Physician Bilingual

Company: Saint Peter's Healthcare System

Location: New Brunswick, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Construction Project Manager

Company: Prestige Properties & Development

Location: New York, NY

Posted Aug 11, 2025

This position will lead the design and construction team in all facets of project and construction management for new and existing properties.

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Registered Nurse

Company: Oak Street Health

Location: Sun City, AZ

Posted Aug 11, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

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hospital health system full time

OB/GYN Physician- Norwich, NY

Company: United Health Services

Location: Norwich, New York

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Technology Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of IT risk management at the Bank through execution of risk framework elements including RCSA, control…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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