Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Fabric R&D Assistant

Company: BCI Brands

Location: New York, NY

Posted Aug 11, 2025

Their products are sold through all primary retail distribution levels principally under various trademarks and under private label brand names, such as Ted…

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Unarmed Security Officer (F02)

Company: Opus Operations

Location: Long Island City, NY

Posted Aug 11, 2025

Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

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Technology Risk and Internal Controls Analyst

Company: FBG Enterprises Opco, LLC

Location: New York, NY

Posted Aug 11, 2025

Bachelor’s degree in Information Systems, Computer Science, Accounting, Data Analytics, or a related field. Exposure to scripting, automation tools, or beginner…

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full time be or bc no nights

Full Time Anesthesiologist

Company: Allied Digestive Health

Location: Oakhurst, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Data Analyst

Company: Lyft

Location: New York, NY

Posted Aug 11, 2025

Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards…

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Business Services Manager - Workforce Development

Company: Educational Data Systems, Inc.

Location: New York, NY

Posted Aug 11, 2025

Demonstrated telephone, computer and written communication skills. Ability to maintain flexibility as needs of contract or contractor require.

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AWS Solutions Architect

Company: InfiCare

Location: Redwood City, CA

Posted Aug 11, 2025

Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certified Solutions Architect certification.

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DCJS Certified Security Guard Instructor – General Topics

Company: Eagle Security & Protection Inc

Location: New York, NY

Posted Aug 11, 2025

Paid per class or per student, negotiable. Provide feedback and support to students to help them succeed. Maintain accurate DCJS-compliant training records,…

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Retail Pharmacy Manager

Company: Echo Care Specialty Pharmacy

Location: Long Island City, NY

Posted Aug 11, 2025

This position leads front-end staff, maintains store standards, drives sales, and executes promotional strategies while ensuring compliance with company…

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Unarmed Security Driver

Company: Quality Guard Services LLC

Location: New York, NY

Posted Aug 11, 2025

Must have a valid drivers license. Monitor surroundings when they are driving and waiting for our clinicians. Must have a clean driving record.

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401(k) dental insurance health insurance

Nephrology | Ski Town New Mexico | J1/H1-B Visa Eligible | Light Call

Company: Jackson Physician Search

Location: New Mexico

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Security Guard – High-End Retail Store

Company: A2A Security

Location: Manhattan, NY

Posted Aug 11, 2025

*Be the face of security:* Welcome customers and guests while projecting a polished, professional image. Submit your *resume* along with a copy of your *valid…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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