Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Chef & B

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 09, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Sales Associate

Company: Heyday Skincare Corporate

Location: Manhattan, NY

Posted Aug 09, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Full-Time and Part-Time Housekeepers

Company: Elmwood Hills Healthcare Center

Location: Gloucester City, NJ

Posted Aug 09, 2025

Ensures that work assignment areas are clean and that equipment, tools, supplies, etc. Ensures that work/assignment areas are clean and equipment, tools,…

Healthcare Protection Officer - Redwood City

Company: Blackstone Consulting, Inc

Location: Redwood City, CA

Posted Aug 09, 2025

Stay current on training and trends in the PWV field. Demonstrated ability to exercise independent judgment and employ strong reasoning skills.

Store Associate

Company: Unlimited Biking

Location: New York, NY

Posted Aug 09, 2025

We want you to make our guests and visitors feel appreciated and valued in our stores, while providing quick and efficient service.

Graphic Designer

Company: Live Nation

Location: New York, NY

Posted Aug 09, 2025

3-5+ years of graphic design experience. Knowledge of current trends, culture, and design in fashion and music. OTHERS : Volunteer time off, crowdfunding match.

FO1/FO4 Concierge Security Guard

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Aug 09, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Data Scientist, Financial Crimes - USDS

Company: TikTok

Location: New York, NY

Posted Aug 09, 2025

Collaborate with internal stakeholders to design, develop, validate, and implement AML scenarios, and conduct threshold tuning to optimize performance.

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 09, 2025

To qualify you must have a Master's degree in a relevant field such as public health, epidemiology, biostatistics, health economics, data science, or a related…

Data Scientist III, Research

Company: Google

Location: New York, NY

Posted Aug 09, 2025

Gather information, business goals, priorities, and organizational context around the questions to answer, as well as the existing and upcoming data…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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