Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

RN Clinical Manager

Company: Royal Care Certified

Location: Flushing, NY

Posted Aug 08, 2025

Ensuring progress reports are being properly documented and in compliance with state regulations. Royal Care Certified Home Care is seeking a Clinical /Nurse…

Elementary K-6 Teacher

Company: Success Academy Charter Schools

Location: New York, NY

Posted Aug 08, 2025

Hiring Entry Level Teachers ( Experience or certification not required). A bachelor’s degree before your first day of work (a background in education is not…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Pharmacist - Specialty Pharmacy

Company: CVS Health

Location: New York, NY

Posted Aug 08, 2025

Our Pharmacists ensure the accurate delivery of pharmaceutical care services, which include drug therapy monitoring, patient education, drug information and…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: National City, CA

Posted Aug 08, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Plumber Helper

Company: Senid Plumbing & Heating Corp.

Location: College Point, NY

Posted Aug 08, 2025

The ideal candidate will possess mechanical knowledge and be comfortable using power tools while demonstrating a strong willingness to learn and grow within the…

Retail Sales Stylist/ Key Holder

Company: Anne Fontaine

Location: New York, NY

Posted Aug 08, 2025

As a Luxury Retail Sales Stylist Keyholder, you will be responsible for contributing to the daily operations of our boutique and driving sales.

Store Sales Associate

Company: B&H Photo

Location: New York, NY

Posted Aug 08, 2025

All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or…

Customer Service Representative

Company: Farm To People

Location: Brooklyn, NY

Posted Aug 08, 2025

Field calls from customers while deliveries are being made via delivery app and google voice. Answer calls & SMS from customers during in-office hours.

Sales Associate - NYC

Company: REISS

Location: New York, NY

Posted Aug 09, 2025

As part of our team, you'll be joining our new store opening in New York on a part-time basis, as our Sales Associate, who is responsible for providing…

Construction Project Manager Bilingual in Chinese Mandarin

Company: haidilao hotpot

Location: New York, NY

Posted Aug 08, 2025

Regularly seek to develop new supplier design/construction resources. Evaluate project risks in the early stages and develop corresponding cost estimates.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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