Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Security Officer Construction Site – All Shifts Available

Company: Johnson Security Bureau, Inc.

Location: Brooklyn, NY

Posted Aug 08, 2025

Provide JSB standard customer while assisting clients, customers, employees, visitors, and guests. Sick Time to take care of yourself when needed.

Software Engineer - Spend Growth

Company: Rippling

Location: New York, NY

Posted Aug 08, 2025

Work alongside software architects and senior developers doing state-of-the-art development work. Design, develop, code, and test software systems, improvements…

Retail Sales Associate

Company: Korn Ferry RPO for Tempur Sealy

Location: New York, NY

Posted Aug 08, 2025

During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law.

Fabric R&D Assistant

Company: BCI Brands

Location: New York, NY

Posted Aug 08, 2025

Their products are sold through all primary retail distribution levels principally under various trademarks and under private label brand names, such as Ted…

Business Analyst

Company: Morgan & Morgan, P.A.

Location: Brooklyn, NY

Posted Aug 08, 2025

Strong communication and presentation skills, comfortable translating technical results into straightforward insights.

Sales Associate/Assistant

Company: ISA HR CONSULTING

Location: Manhattan, NY

Posted Aug 08, 2025

Handle cash transactions accurately using the POS system while adhering to cash handling procedures. Basic math skills for handling transactions and inventory…

Supervising Pharmacist

Company: INTOSANA PHARMACY

Location: Brooklyn, NY

Posted Aug 08, 2025

*Required:* Valid pharmacist license as per state regulations. *Regulatory Compliance:* Ensure compliance with federal, state, and local pharmacy regulations.

Security Guard - Corporate Events

Company: GardaWorld Security Services U.S.

Location: Redwood City, CA

Posted Aug 08, 2025

You have valid CA. driver license and clean driving record. You have a state security license and additional 32hr. Answer questions in person or by phone.

Staff Pharmacist

Company: Westriver Pharmacy

Location: Long Island City, NY

Posted Aug 08, 2025

Must hold a valid pharmacist license in New York. Adhere to all state and federal regulations and pharmacy laws. Experience in a retail pharmacy.

Security Guard - Corporate Headquarters - Kips Bay, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Aug 08, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

CSR - Customer Service Representative

Company: ISA HR CONSULTING

Location: New York, NY

Posted Aug 08, 2025

Maintain detailed records of customer interactions and transactions. Handle client complaints with professionalism and empathy. Job Types: Full-time, Part-time.

Hospice Field Nurse, RN - Brooklyn, NY - Up to $130K - Full Time M-F BIG Benefit Package!

Company: Advanced Care Placement Services

Location: Brooklyn, NY

Posted Aug 08, 2025

*Additional Requirements:* Must have a valid driver’s license and a reliable car. In this field-based position, you will work closely with our Interdisciplinary…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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