Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Shower Enclosure/Mirror Installer

Company: Ace Glass Inc

Location: Long Island City, NY

Posted Aug 08, 2025

Your core skills in glass installation and construction site work will be essential, while your premium skills in construction estimating will enhance project…

Junior Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 08, 2025

Bachelor’s degree in a related field preferred. Uphold maintenance and safety standards, ensuring compliance with state and federal regulations for food storage…

CDL A Truck Driver - $2600 Onboarding Pay

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Aug 08, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

Junior Graphic Designer

Company: Mejuri

Location: New York, NY

Posted Aug 08, 2025

Leverage AI tools (e.g., Midjourney, Runway, DALL·E, or Adobe Firefly) to develop campaign mockups, internal visuals, and pre-visualizations that help gain…

System Design Architect (Source-to-Pay Systems) – 12-Month Contract

Company: Charles Alan Consulting

Location: New York, NY

Posted Aug 08, 2025

The architect will drive the design and technical documentation for end-to-end S2P processes, ensuring future-proof system integration, data governance, and…

Data Scientist

Company: Cint

Location: New York, NY

Posted Aug 08, 2025

Familiarity with core statistical concepts and techniques (e.g. properties of distributions, hypothesis testing, parametric/non-parametric tests, survey design,…

Cybersecurity Analyst

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 08, 2025

Provide technical input and analysis for tool evaluations, pilots, and strategic initiatives. Participate in research, testing, and proof-of-concept (PoC)…

Technical Consultant - Software Development

Company: Premier Technology Solutions, Inc.

Location: New York, NY

Posted Aug 08, 2025

The ability to review a business requirement with end users, analyze and document the requirement, design a technical solution to address the requirement, and…

Front Desk/Call Center

Company: Goldie's Consulting

Location: Brooklyn, NY

Posted Aug 08, 2025

Answer phones in a professional, courteous manner and handle calls appropriately. Strong communication and phone etiquette skills.

Executive Chef

Company: DIG INN

Location: New York, NY

Posted Aug 08, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

Data Analyst

Company: Healthcare Risk Advisors, Inc.

Location: New York, NY

Posted Aug 08, 2025

Consistently develop and produce new innovative visuals and data stories using data visualization tools. The ideal candidate will have an eagerness to learn, an…

Project Manager (Remote)

Company: Broadridge

Location: New York, NY

Posted Aug 08, 2025

Identify project bottlenecks, risks, and opportunities, provide analysis and recommendations on progress of projects and serve as the escalation point for…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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