Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Designer

Company: Prophet

Location: New York, NY

Posted Aug 07, 2025

Stay up-to-date with industry developments and design tools. Contribute to design projects from conception through delivery, including the design of brand…

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sign-on bonus relocation assistance part time

OB Laborist Opportunity – New Bedford & Fall River, MA

Company: Southcoast Health

Location: New Bedford & Fall River, MA

Posted Aug 07, 2025

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health system full time

Physician Assistant - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 07, 2025

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research

Audiologist

Company: Kaiser Permanente

Location: Daly City, California

Posted Aug 07, 2025

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dental insurance health insurance malpractice insurance

Physician - IBD Gastroenterologist

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Aug 07, 2025

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PREA Manager (Prison Rape Elimination Act)

Company: Critical Response Strategies

Location: New York, NY

Posted Aug 07, 2025

Serves as the primary authority on PREA-related matters, driving policy development, training, data analysis, and investigative oversight in alignment with…

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full time be or bc

Maternal Fetal Medicine, Vassar Bros Medical Center, $75,000 offered in bonuses!

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 07, 2025

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401(k) continuing education credits dental insurance

Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Oklahoma City, Oklahoma

Posted Aug 07, 2025

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professional growth hospital

Chaplain - Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted Aug 07, 2025

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work life balance full time be or bc

GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

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health system full time

Clinical Psychologist Audrey Hepburn Children's Hospital

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 07, 2025

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Graphic Designer

Company: Bay Central Printing, Inc

Location: Union City, CA

Posted Aug 07, 2025

Bachelor’s degree in Design or a related field is preferred. Experience in desktop publishing and design for various materials such as newsletters, business…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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