Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

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Special Education Teacher

Company: LEAGUE TREATMENT CENTER

Location: Brooklyn, NY

Posted Aug 07, 2025

Must have NYS Student with Disabilities teaching certification (Birth-Grades 2). Assess developmental functioning and learning skills of students based on IEP…

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Security Operations Vice President- Threat Detection Engineer

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 07, 2025

Proficient in identifying attacks through log analysis and develop and maintain insider threat detection tools and methodologies.

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Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: New York, NY

Posted Aug 07, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

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Presentation Designer - Investment Banking (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Aug 07, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

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Startup Solutions Architect, AWS Startups

Company: Amazon.com

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

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Plumbing Technician

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

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Part-Time Remote Graphic Designer

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 07, 2025

Prepare and package design files for cross-functional use and vendor submissions. 1+ years of experience in graphic design, preferably in an e-commerce or…

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Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 07, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

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HVAC Installer/Technician

Company: MPV Mechanical

Location: New York, NY

Posted Aug 07, 2025

Experience as a service technician or in field service roles is a plus. Proficiency in using hand tools and power tools relevant to HVAC installation tasks.

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relocation assistance full time be or bc

Interventional Radiologist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Sr Designer, Presentations

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Aug 07, 2025

As the largest independent TV studio in the industry, SPTS produces 50+ shows each year including THE BOYS, COBRA KAI, THE GOOD DOCTOR, OUTLANDER, and PLATONIC.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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