Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Foreman Carpenter – High-End Residential

Company: Plane Remodeling Company

Location: New York, NY

Posted Aug 07, 2025

Own tools, valid driver’s license, and reliable transportation. Review the work of other trades (electrical, plumbing, etc.) with direction from the site…

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health system full time

Transitional Care Nurse Practitioner

Company: Hackensack Meridian Health

Location: North Bergen, New Jersey

Posted Aug 07, 2025

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Senior Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 07, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Security Monitor - Domestic Violence Programs

Company: Urban Resource Institute

Location: New York, NY

Posted Aug 07, 2025

Provide administrative support in the area of the office coverage, telephone and clerical work. Maintain a log of visitors entering and exiting the premises and…

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life insurance

Registered Nurse Triage

Company: Allied Digestive Health

Location: Albany, New York

Posted Aug 07, 2025

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Client Success Executive

Company: PEI Group

Location: New York, NY

Posted Aug 07, 2025

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement. Join Account Management and Sales on strategic calls to provide…

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Analyst, Revenue Analytics

Company: Disney Advertising

Location: New York, NY

Posted Aug 07, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

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professional growth full time be or bc

Assistant Professor / Associate Professor / Professor of OBGYN - IWH

Company: Columbia University Medical Center - Dept. of Obstetrics and Gynecology

Location: New York, New York

Posted Aug 07, 2025

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401(k) dental insurance disability insurance

Psychiatric Licensed Practical Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Aug 07, 2025

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Industrial Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 07, 2025

The ideal candidate has proven spray experience and holds a valid Swings Stage certification, OSHA 30 and STS. New York, NY 10038 (Required).

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full time hospital

Vision Services Assistant I

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 07, 2025

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Front End Sales Associate / Cashier - Eataly Flatiron

Company: Eataly North America

Location: New York, NY

Posted Aug 07, 2025

Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: 401K with match or RRSP.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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