Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

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Accountant

Company: Eataly North America

Location: New York, NY

Posted Aug 05, 2025

Bachelor’s degree in Accounting, Finance, or a related field preferred. Review and reconcile key operational expense postings for the month-end close,…

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full time be or bc

Northwell Health Remote Overnight Emergency Radiologist

Company: Northwell Health Physician Partners

Location: Hempstead, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

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health system full time + 1 tags

Critical Care - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

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Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

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Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

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Home Care Registered Nurse or Nurse Practitioner - $15,000 sign-on bonus

Company: St Mary's Healthcare System for Children

Location: Bronx, NY

Posted Aug 05, 2025

Holds a valid *Registered Nursing license or Nurse Practitioner License* to practice in New York State. Supports organizations mission to provide the highest…

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Restoration Project Manager

Company: NOVA Construction Services, LLC.

Location: Brooklyn, NY

Posted Aug 05, 2025

Obtain in coordination with Permit Compliance Agent all necessary permits/license for begin the project. Nova Construction Services is leading Exterior Building…

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Graphic Designer - CBRE Hotels NYC Advisory Team

Company: CBRE

Location: New York, NY

Posted Aug 05, 2025

Maintain technical knowledge by attending design workshops and reviewing industry publications. CBRE carefully considers multiple factors to determine…

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Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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