Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

full time new grad research

Otolaryngology Head & Neck Surgery, Assistant Professor, ColumbiaDoctors, Westchester

Company: NewYork-Presbyterian

Location: Westchester County, NY

Posted Aug 06, 2025

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dental insurance employer-matched 401(k) plan health insurance

Geriatric Physician opening in FL! Exceptional benefits offered

Company: Department of Veterans Affairs

Location: Lake City, Florida

Posted Aug 06, 2025

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403(b) dental insurance disability insurance

Physician - OBGYN/GYN Surgeon

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

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Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

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Graphic Designer

Company: Best Deal Neon Signs & Awnings Inc.

Location: National City, CA

Posted Aug 05, 2025

Assist with video editing and production design tasks as needed. Create eye-catching designs for print and digital media, including brochures, flyers, social…

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Senior Applied AI Software Engineer

Company: GloComms

Location: New York, NY

Posted Aug 06, 2025

Bachelor's and Master's Degree in Computer Science or related technical field. Communicate findings and model insights to both technical and non-technical…

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Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

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continuing education credits dental insurance health insurance

Manhattan, NYC: IM for 100% OP. Large MSG. Offices in Manhattan, LI & boroughs of NYC. M - F. 9-5. No Call. Starting base salary range: $225K - $275K.

Company: Anapol Enterprises, LLC

Location: Manhattan, New York City

Posted Aug 05, 2025

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dental insurance employee assistance program health insurance

General Urologist with Focus on Female Urology

Company: Hackensack Meridian Health

Location: North Bergen, New Jersey

Posted Aug 06, 2025

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part time per diem

Part-Time/Per Diem Psychiatrist at Northern Westchester Hospital

Company: Northwell Health Physician Partners

Location: Mount Kisco, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

Substance Use Disorder Counselor

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Matter-Framer

Company: The Museum of Modern Art

Location: New York, NY

Posted Aug 05, 2025

Complete understanding of and working competence with all standard frame shop tools and equipment, including mat-cutters, table saws, specialty glues and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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