Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Creative Strategist, Brand Partnerships

Company: Complex

Location: New York, NY

Posted Aug 05, 2025

4+ years of experience in brand strategy, creative strategy, or a related field within media, advertising, or entertainment. Legal and Identity Theft Plans.

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full time be or bc

Infectious Disease Physician

Company: Metro Infectious Disease Consultants

Location: Kansas City, Missouri

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Welder

Company: Goodfellow Corporation

Location: Boulder City, NV

Posted Aug 05, 2025

A fabricator/welder must possess the skills to read blueprints and follow proper design dimensions. Interpret dimensional drawings produced by company engineers…

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Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

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401(k) dental insurance disability insurance

Full Time Gastroenterologist

Company: Allied Digestive Health

Location: Somers Point, New Jersey

Posted Aug 05, 2025

View Details Apply on healthecareers.com

RN Case Manager

Company: Extended HC

Location: Brooklyn, NY

Posted Aug 05, 2025

Current Registered Nurse license with NYS Department of Education required. Works with other members of the Interdisciplinary Team to develop appropriate…

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Pharmacist (NY HELPS), Kingsboro Psychiatric Center, P26690

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 05, 2025

Candidates must be in possession of a license and current registration to practice pharmacy in New York State. Additional comments regarding the vacancy.

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F‑80 Certified Security Guard (Coordinator of Fire Safety & Alarm Systems)

Company: Dahlcore, LLC

Location: Bronx, NY

Posted Aug 05, 2025

Competitive hourly rate based on experience and certification. Serve as the on-site F‑80 certified coordinator responsible for operating the fire alarm and one-…

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RN Clinical Supervisor

Company: All Metro Health Care

Location: Brooklyn, NY

Posted Aug 05, 2025

Participates in the training of new nurses and in-services for field staff. Performs on-site supervisory and teaching visits to evaluate caregivers.

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Pharmacist

Company: Premium Care Pharmacy

Location: Glendale, NY

Posted Aug 05, 2025

Active pharmacist license in the state of practice. Conduct acute care assessments and collaborate with healthcare providers on patient medication plans.

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full time be or bc academic

Assistant/ Associate Professor, General Neurologist

Company: Yale University

Location: New Haven/Fairfield County, Connecticut

Posted Aug 05, 2025

View Details Apply on healthecareers.com
loan repayment program paid time off

FAMILY NURSE PRACTITIONER

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Albuquerque, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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