Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

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NYC Bay Ridge Bensonhurst RN School Nurse

Company: EverSource

Location: Brooklyn, NY

Posted Aug 05, 2025

This is an independent contractor role an excellent opportunity to contribute to student well-being in a school-based environment.

View Details Apply on SimplyHired

Part-Time Technology Associate, Textile/Surface Design - Weaving

Company: Fashion Institute of Technology

Location: New York, NY

Posted Aug 05, 2025

Maintain inventory of all tools and equipment, research and recommend new and replacement tools, and obtain quotes for the purchase.

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HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

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Retail Sales Associate- Soho (Part Time)

Company: Eileen Fisher

Location: New York, NY

Posted Aug 05, 2025

Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks. Perform open and close out procedures as needed.

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Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

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Bilingual (Japanese) Accounting Manager

Company: AppleOne

Location: Union City, CA

Posted Aug 05, 2025

Manage capital calls, distributions, and investor reporting. Bachelor’s degree in Accounting, Finance, or related field.

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Marketing Manager

Company: Fonseca Chan + Associates

Location: New York, NY

Posted Aug 05, 2025

In this role, you’ll own the pre-production phase of influencer activations—from scouting and booking talent to managing budgets and aligning creative…

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Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

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Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

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401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 04, 2025

View Details Apply on healthecareers.com

WSJ Newsroom Audience Data Analyst

Company: Dow Jones

Location: New York, NY

Posted Aug 05, 2025

Champion a culture of data-driven innovation by proactively identifying opportunities for new analytical approaches and tools.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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