Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

Software Engineer, FullStack- Remote

Company: Integral Ad Science

Location: New York, NY

Posted Aug 04, 2025

As a Software Engineer, you will help design and develop features on the core B2B product at IAS. Hands-on experience with React.js, including state management,…

Software Developer II, Site Reliability Engineering

Company: Google

Location: New York, NY

Posted Aug 04, 2025

You will design, develop, test, deploy, maintain, and enhance software solutions. Bachelor’s degree in Computer Science, a related field, or equivalent…

Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

CDL A Car Hauler Truck Driver

Company: Tribeca Automotive Inc.

Location: New York, NY

Posted Aug 04, 2025

We have a high volume of freight and offer local and long-haul routes, steady and stable work five days a week to keep you moving!

Junior Graphic Designer (temp-to-perm)

Company: 24 Seven Talent

Location: New York, NY

Posted Aug 04, 2025

Detail-oriented with a keen eye for design and consistency. Collaborate with fellow designers to bring innovative concepts to fruition. $25-30/hr or $55-65K.

Armed Security Officer (part-time / per diem) - Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 04, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

Registered Nurse (RN)

Company: Urban Recovery House LLC

Location: Brooklyn, NY

Posted Aug 04, 2025

Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.

Security Guard - Educational Facility - Bronx

Company: Allied Universal

Location: New York, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Weekend Fuel Delivery Drivers Wanted In Brooklyn & Bronx - Join Our Growing Team!!

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 04, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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