Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

General Laborers & Skilled Trades - Immediate openings available

Company: Pier solutions

Location: National City, CA

Posted Aug 04, 2025

Operate hand tools and power tools safely and effectively. Candidates who already possess DBIDS (Defense Biometric Identification System) are qualified to…

Kitchen Crew Leader

Company: Pier Sixty LLC

Location: New York, NY

Posted Aug 04, 2025

Ability to read, write, and speak the English language to read recipes and communicate with internal and external guests.

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 04, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Unarmed Security Officer for Educational Institution in Brooklyn UNION

Company: Doyle Security Services

Location: Brooklyn, NY

Posted Aug 04, 2025

Provide a safe secure environment for students, staff and guests inside the school. Preserves order and may act to enforce regulations and directives for the…

Close Protection Specialist – On-Call Assignments

Company: Flanagan Security & Investigations Group

Location: New York, NY

Posted Aug 04, 2025

Familiarity with high-profile clientele and VIP protocols. Valid security licenses (if required by jurisdiction). Former law enforcement or military background.

Graphic Designer - Licensed Characters ( Apparel Design )

Company: ilocatum

Location: New York, NY

Posted Aug 04, 2025

An established NYC-based wholesale manufacturer is seeking a Graphic Designer – Licensed Characters to join their growing character license design team.

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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