Strong Customer Service Skills Jobs in New York City, NY

1,716,936 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Member Service Representative - Asian Languages

Company: Hamaspik Choice

Location: Brooklyn, NY

Posted Jul 30, 2025

The role of the Member Service Representative provides support and service to members of the Medicare Advantage Plan, by answering questions, resolving issues…

HR Data Analyst

Company: DEPARTMENT OF CORRECTION

Location: Queens, NY

Posted Jul 30, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Data Analyst - People Analytics

Company: Meta

Location: New York, NY

Posted Jul 30, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

Registered Nurse / On-Call

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Holds a bachelor's degree in nursing or related health and human services field from an accredited college or university OR an RN from an accredited two-year…

Senior Solutions Architect, Buy with Prime and Multi-Channel Fulfillment (MCF), BwP/MCF

Company: Amazon Stores

Location: New York, NY

Posted Jul 30, 2025

The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes.

Registered Nurse / RN / 12k Bonus

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Valid driver’s license from state of residence. About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five…

Project Manager – Practice Relocation

Company: New Hope Fertility Center

Location: New York, NY

Posted Jul 30, 2025

Ensure readiness of administrative tools (phones, computers, office supplies, etc.). Proficiency with Microsoft Office and project tracking tools (e.g., Excel,…

Welder/Fabricator

Company: New Safeway Construction Corp.

Location: Richmond Hill, NY

Posted Jul 30, 2025

*Must submit a copy of a valid welding license/certification*. Strong understanding of metal properties and welding techniques. *Must provide a current résumé*.

Analyst, People Analytics & Reporting

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR…

Associate Data Science Analyst/Engineer

Company: NYU Langone Health

Location: New York, NY

Posted Jul 30, 2025

PhD degree in a quantitative field (Biomedical Informatics, Computer Science, Machine Learning, Applied Statistics, Mathematics or similar field) + 2 years…

Analyst, Marketing Data

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Bachelor’s degree in Business, Marketing, Data Science, Statistics, Economics, or other relevant field. Use analytics tools and data visualization techniques to…

Security Guard

Company: Foot Locker

Location: New York, NY

Posted Jul 30, 2025

Requires valid NY State security guard license (may be in the process or obtaining). As a condition of continued employment, Security guards must maintain…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages