Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Accountant (5+ Years Experience)

Company: Table 87

Location: Brooklyn, NY

Posted Jul 30, 2025

*Reconcile daily cash deposits* and credit card activity for multiple locations. *Process vendor invoices* and ensure timely payments.

Strategy & Engagement Associate

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Project manage capabilities and deliverables to enhance team effectiveness and assist in driving accomplishment of team objectives.

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 30, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Salesforce Project Manager

Company: M&D CAPITAL PREMIER BILLING

Location: Richmond Hill, NY

Posted Jul 30, 2025

Strong written and verbal communication skills; ability to clearly communicate with both technical and non-technical stakeholders.

Security Officer

Company: International Proactive Security Inc.

Location: Jamaica, NY

Posted Jul 30, 2025

Your role as a Security Officer will be to provide exceptional customer service to our clients and guests, monitor and report any activity, and work hand in…

Adult Day Care Registered Nurse (RN)

Company: Healthcare Nursing of Brooklyn

Location: Brooklyn, NY

Posted Jul 30, 2025

Valid Registered Nurse (RN) license. Perform thorough in-person clinical evaluations for existing residents according to UAS standards, agency policies, and…

Leadership Technical Program Manager I, Search

Company: Google

Location: New York, NY

Posted Jul 30, 2025

Bachelor's degree in a relevant field, or equivalent practical experience. You're equally at home explaining your team's analyses and recommendations to…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Brooklyn, NY

Posted Jul 30, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Security Officer

Company: The Museum of Modern Art

Location: New York, NY

Posted Jul 30, 2025

CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A provisional time period may be provided in order to acquire this…

Business Manager

Company: European Wax Center

Location: West New York, NJ

Posted Jul 30, 2025

Establish trust and confidence, and develop positive relationships with employees, members, and guests. College degree in a related field or 2 years minimum…

Social Media Manager

Company: Wasserman Media Group LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Bachelor’s degree in marketing, communications, or a related field. 2+ years of agency-side or brand experience developing social media creative, editing copy,…

Staff Accountant

Company: Brooklyn Plaza Medical Center

Location: Brooklyn, NY

Posted Jul 30, 2025

Bachelor’s degree in accounting, Finance, or a related field. Ensure compliance with federal, state, and local payroll regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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