Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Jul 30, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

HOURLY - Security Officer Part Time

Company: Blue Chip Pros

Location: Queens, NY

Posted Jul 30, 2025

Minimum of one year experience in security. High school diploma or equivalent is required. Must have Current NYS Security Guard License.

Pharmacist

Company: ALLWIN RX

Location: Brooklyn, NY

Posted Jul 30, 2025

Accurately review and dispense prescriptions in compliance with state and federal regulations. Collaborate with healthcare professionals to optimize patient…

Journeyman Mason/Stoorker (5+ Years Exp) High End Landscape Projects

Company: Folia Gardens

Location: Brooklyn, NY

Posted Jul 30, 2025

Smartphone is a must and clean drivers license a plus. Safely and efficiently operates a variety of masonry equipment, power tools, and hand tools to complete…

senior tax accountant

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Jul 30, 2025

CPA certification or progress towards certification is preferred. Bachelor’s degree in Accounting, Finance, or a related field.

Job Captain - woodworking

Company: Confidential Priviately-Held Company

Location: Jackson Heights, NY

Posted Jul 30, 2025

A valid driver's license. Utilize tools and equipment safely and effectively while adhering to all safety protocols. Job captain: 5 years (Preferred).

Controller

Company: Robert Half

Location: New York, NY

Posted Jul 30, 2025

Collaborate with operations and ownership teams to develop budgets, forecasts, and perform detailed financial analyses.

HAL - 3rd Electrical Officer

Company: Holland America Line

Location: New York, NY

Posted Jul 30, 2025

Maintains and repairs electrical installation in the Hotel Department, including light systems, dimmer systems, sliding doors and kitchen equipment.

Lead Solar Electrician

Company: NYS Essential Power

Location: Manhattan, NY

Posted Jul 30, 2025

Utilize voltmeters and other diagnostic tools to troubleshoot electrical issues. Familiarity with power tools and electrical testing equipment such as…

Staff Accountant

Company: VIllageCare of New York

Location: New York, NY

Posted Jul 30, 2025

You will also support the preparation of cash flow forecasts, perform account reconciliations, and maintain accurate records of cash transactions.

Cleaner/Janitor

Company: Hell's Kitchen Barbers

Location: New York, NY

Posted Jul 30, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in various facilities, ensuring a safe and welcoming environment for all occupants…

Janitorial Worker Needed

Company: Amrush Commercial Cleaning

Location: Brooklyn, NY

Posted Jul 30, 2025

Familiarity with industrial cleaning standards and practices. Clean and maintain designated areas, including offices, restrooms, and common areas.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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