Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Painter/Handyman

Company: Boutique Times Square Hotel

Location: New York, NY

Posted Jul 29, 2025

Utilize power tools and hand tools to complete tasks. Familiarity with using power tools and hand tools. Conduct frame carpentry work for construction projects.

Senior SOC Analyst

Company: Scalable Systems

Location: Brooklyn, NY

Posted Jul 29, 2025

*Must-Have*: Ability to communicate effectively with technical and non-technical stakeholders. Knowledge of network/host technologies and diagnostic tools (e.g.…

Marketing Data Analyst

Company: Complex

Location: New York, NY

Posted Jul 29, 2025

Fluency in Google Analytics (GA4), social analytics tools (e.g., Meta Business Suite, TikTok Analytics, Twitter Analytics), and video insights (e.g., YouTube…

Welder

Company: Shipyard Military Vessels

Location: National City, CA

Posted Jul 29, 2025

Positions pieces to be welded into jigs, holding fixtures, guides and steps using measuring instruments and hand tools. 3-5 years of related welding experience.

Tax Return Reviewer

Company: Bell and Company CPAs PC

Location: New York, NY

Posted Jul 29, 2025

Review federal and state income tax returns for individuals and small businesses. Strong knowledge of multi-state individual and business tax return preparation…

Security Officer

Company: GSG Protective Services

Location: Culver City, CA

Posted Jul 29, 2025

Making customer service is a top priority – be pleasant and courteous while greeting all staff, production, and visitors. Customer service experience: 1 year.

Staff Accountant

Company: Westin Grand Central

Location: New York, NY

Posted Jul 29, 2025

Record department administration phone calls and inform Controller of any potential concern. File and distribute credit card cancellations, bulletins and credit…

Engineering - New York - Associate, Project Management - 9326886

Company: Goldman Sachs

Location: New York, NY

Posted Jul 29, 2025

Job Requirements: Master’s degree (U.S. or foreign equivalent) in Computer Science, Information Technology, or a related field and one (1) year of experience in…

Account Coordinator, Digital Client Services

Company: Fox Corporation

Location: New York, NY

Posted Jul 29, 2025

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience,…

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Jul 29, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

Sr. Data Analyst

Company: GoodRx

Location: New York, NY

Posted Jul 29, 2025

Build and maintain interactive dashboards using BI tools such as Looker or Tableau to present insights to technical and non-technical stakeholders.

Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 29, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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