Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Painter/Handyman

Company: Boutique Times Square Hotel

Location: New York, NY

Posted Jul 29, 2025

Utilize power tools and hand tools to complete tasks. Familiarity with using power tools and hand tools. Conduct frame carpentry work for construction projects.

Senior SOC Analyst

Company: Scalable Systems

Location: Brooklyn, NY

Posted Jul 29, 2025

*Must-Have*: Ability to communicate effectively with technical and non-technical stakeholders. Knowledge of network/host technologies and diagnostic tools (e.g.…

Corporate Security Officer - Manhattan NY

Company: Silverseal

Location: New York, NY

Posted Jul 29, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Client Service Representative

Company: Empire City Laboratories

Location: Brooklyn, NY

Posted Jul 29, 2025

Communicate via outgoing and incoming calls with Doctors' Offices regarding the orders placed and shipment information and respond to inquiries of kit order…

RN (P/T) - Crisis Respite Transition Program

Company: AHRC NYC

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid Tri-state area Driver's License and good driving record preferred. In urgent/emergent situations, the RN may receive phone calls outside of routine…

Supervising Pharmacist

Company: Serenity Pharmacy Inc

Location: Flushing, NY

Posted Jul 29, 2025

A valid pharmacist license in New York. Provide guidance and support to the pharmacy team, ensuring accurate and efficient dispensing of medications.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: New York, NY

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Registered Nurse (RN)

Company: Retinal Ambulatory Surgery Center of NY

Location: New York, NY

Posted Jul 29, 2025

Valid Registered Nurse (RN) license in New York State. Adhere to our standard of patient care in all clinical activities; Work under direction of Nurse Leader.

Security Guard

Company: El Dorado of Sun City Condominiums

Location: Sun City, AZ

Posted Jul 29, 2025

Answers and transfers all incoming telephone calls, taking accurate messages as appropriate and/or forwarding calls to employee voicemail.

Engineering - New York - Associate, Project Management - 9326886

Company: Goldman Sachs

Location: New York, NY

Posted Jul 29, 2025

Job Requirements: Master’s degree (U.S. or foreign equivalent) in Computer Science, Information Technology, or a related field and one (1) year of experience in…

Business Analyst and Accountant

Company: 24 Seven Talent

Location: Brooklyn, NY

Posted Jul 29, 2025

Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field (Master’s or MBA preferred).

Roll-Off Truck Driver

Company: MRT BWR Corp dba Boro Wide Recycling

Location: Glendale, NY

Posted Jul 29, 2025

Roll-off driver positions require frequent lifting, climbing in/out of the truck, fast paced loading! NOTE: Roll-off drivers are required to get out of the…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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