Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Pastry Chef Consultant

Company: MAZRA

Location: Redwood City, CA

Posted Jul 29, 2025

Utilize *existing kitchen equipment and workspace* to develop desserts that are feasible for daily production. Open to collaboration and feedback from our team.

BALENCIAGA Sales Associate | Saks New York

Company: Kering

Location: New York, NY

Posted Jul 29, 2025

Strategic vision in order to develop the business and high level of personal performance. Ensure the achievement of individual sales and store goals, enhancing…

HAL - Executive Chef

Company: Holland America Line

Location: New York, NY

Posted Jul 29, 2025

Follows all HACCP procedures as set by the company and sets training accordingly for all galley personnel and ensures that all galley personnel can answer all…

Senior Data Analyst, LUS Revenue Reporting

Company: Lyft

Location: New York, NY

Posted Jul 29, 2025

As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to drive revenue performance and…

Associate Data Science Analyst/Engineer

Company: NYU Langone Health

Location: New York, NY

Posted Jul 29, 2025

PhD degree in a quantitative field (Biomedical Informatics, Computer Science, Machine Learning, Applied Statistics, Mathematics or similar field) + 2 years…

HVAC Technician

Company: COIT Services

Location: Union City, CA

Posted Jul 29, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Security Guard at Dispensary

Company: Matawana

Location: Brooklyn, NY

Posted Jul 29, 2025

The ideal candidate will help enforce dispensary policies, monitor premises, and assist with entry protocols in accordance with New York State cannabis…

Full-time Weekend Porter, Wednesday-Sunday

Company: UG2 LLC

Location: New York, NY

Posted Jul 29, 2025

Engage with customers, visitors and clients. Clean sinks, countertops, microwaves, and refrigerators in break rooms. Engage with leaders and stakeholders.

Painter

Company: FreshDirect

Location: Bronx, NY

Posted Jul 29, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

Staff Accountant

Company: The Janus Property Company

Location: New York, NY

Posted Jul 29, 2025

Work with Property Management staff on the tracking of insurance coverage required of contractors and commercial tenants.

Part Time Janitor - East Meadow, NY 11554

Company: IBS-Building Service Contractors Inc

Location: New York, NY

Posted Jul 29, 2025

Sanitizing restrooms (Will be handling green certified products). Daily cleaning and sanitizing of commercial and educational facilities.

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Flatbush, NY

Posted Jul 29, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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