Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Speech Therapist Home Health SH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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Client Service II Representative: Device Maintenance (2nd shift)

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Jul 22, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Good computer skills/technical knowledge.

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health system full time h1b

Diagnostic Radiologist Opportunity | Jamestown, NY | Short Commute to Canada!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Jul 22, 2025

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sign-on bonus relocation assistance hospital

Primary Care - Internal Medicine Physician (Concord Hospital | Laconia, New Hampshire)

Company: Concord Hospital

Location: Laconia, New Hampshire

Posted Jul 22, 2025

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401(k) dental insurance health insurance

RN - Home Health

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 22, 2025

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disability insurance paid time off tuition reimbursement

Registered Nurse Emergency (PartTime - Nights) Washington Twshp, NJ

Company: Jefferson Health

Location: Gloucester, New Jersey

Posted Jul 22, 2025

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relocation assistance part time malpractice insurance

Part-Time Hospital Based Medicine- Nocturnists | Redwood City

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com
referral program sign-on bonus hospital

RN - Rehab Hospital South OKC - Full Time Nights

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 21, 2025

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Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Jul 22, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

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Wireless Sales Associate

Company: Mason Services - Wireless

Location: National City, CA

Posted Jul 22, 2025

We give our Wireless Sales Associates the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating…

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Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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