Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Marketing Manager, Sandro-Paris, New York, NY

Company: SMCP NORTH AMERICA (US, CANADA)

Location: New York, NY

Posted Jul 22, 2025

Formulate and implement 360° marketing campaigns i.e. social, in-store activations, events, and clienteling support. 4 completely remote workweeks per year.

Associate Accountant (Back Office), P2

Company: United Nations

Location: New York, NY

Posted Jul 22, 2025

Advanced university degree (Master's degree or equivalent) in business administration, finance, accounting or related field.

Graphic Designer/Packaging Designer

Company: Simply Home Living

Location: New York, NY

Posted Jul 22, 2025

You will work closely with various teams to develop innovative design solutions that meet project objectives. Stay updated on industry trends and best practices…

Security Bike Patrol Officer - Community Patrol - Downtown, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Jul 22, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Customer Associate

Company: Skyline Business Solutions Inc.

Location: University City, PA

Posted Jul 22, 2025

You would additionally promote Home Improvement Services, symbolize and carry a great reputation as the face of the company on conference calls or events,…

Cricket Wireless Sale Associate #159

Company: Spacetel LLC Cricket Wireless AD

Location: National City, CA

Posted Jul 22, 2025

Customer Support: Provide post-sales support by assisting customers with device setup, troubleshooting technical issues, and addressing billing inquiries.

Wood Shop Specialist

Company: School of Visual Arts

Location: New York, NY

Posted Jul 22, 2025

Exposure to large equipment and fabrication tools (standard hand/power/woodshop tools), requiring adherence to safety protocols.

Registered Nurse (RN)

Company: Tandym Group

Location: Brooklyn, NY

Posted Jul 22, 2025

NYS Registered Nurse (RN) license. A New York City-based healthcare network is looking to add a licensed Registered Nurse (RN) to their group home in Brooklyn.

Seeking Experienced Carpenters & Helpers

Company: Trieste Corp

Location: Queens, NY

Posted Jul 22, 2025

Carpenters must have their own hand tools (drills, screw guns, jigsaws, routers etc). Must have 3+ years experience working in our field.

Master Electrician (New York City)

Company: Metergy Solutions

Location: New York, NY

Posted Jul 22, 2025

Mentor entry level field service meter technicians on basic electrical concepts. 5+ years experience with standard concepts, practices and procedures within the…

Residential Apartment Painter

Company: Concierge Hospitality

Location: Manhattan, NY

Posted Jul 22, 2025

Collaborate with other tradespeople on construction sites to ensure seamless project execution. This role requires attention to detail, a commitment to safety,…

Machine Operator - 1st Shift

Company: Schwan's Company

Location: Brooklyn, NY

Posted Jul 22, 2025

This is a full-time position within our manufacturing facility with opportunities for advancement! Responsible for the operation of manufacturing equipment with…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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