Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Jul 22, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Cleaner - 119th Street IRA-Manhattan - EOA #2025-163

Company: People With Developmental Disabilities, Office for

Location: New York, NY

Posted Jul 22, 2025

If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

Packaging Operator

Company: Other Half Brewing

Location: Brooklyn, NY

Posted Jul 22, 2025

Collaborate with FOH team members to maintain cleanliness and organization of event spaces and public areas, contributing to a positive guest experience.

Sales Associate, Soho Women's

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 22, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

Analyst - Product Project Management

Company: Tiffany & Co.

Location: New York, NY

Posted Jul 22, 2025

Track, communicate and process sample invoices for vendor payment in partnership with Accounts Payable. Overall product development manufacturing process…

Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

Painter/spackler

Company: Alfani Family Construction

Location: Brooklyn, NY

Posted Jul 22, 2025

Valid driver's license and reliable transportation preferred. Knowledge of materials, tools, and techniques used in painting and spackling.

(Part Time) Senior Aesthetic Nurse Injector

Company: NYC Rejuvenation Clinic

Location: New York, NY

Posted Jul 22, 2025

Must be a licensed RN or NP in New York State. Professional demeanor in a pleasant and friendly environment. Irving Park (Park Ave & 19th Street).

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Jul 22, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities…

HVAC Project Manager

Company: Energo

Location: Woodside, NY

Posted Jul 22, 2025

In-depth knowledge of boilers and heating systems in the following areas: Steam heating systems, hydronic heating systems, domestic hot water heating systems,…

Senior Property Accountant 5+ years experience

Company: The KRE Group

Location: Jersey City, NJ

Posted Jul 22, 2025

Maintaining general ledger accounts, providing monthly account analysis, and reconciling balance sheet accounts. Strong written and verbal skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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