Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Assistant Carpenter/Metal Worker

Company: Battery Park City Authority

Location: New York, NY

Posted Jul 16, 2025

Assist in the preventative and reactive repair and replacement of the public playground equipment and components to a safe and operable state.

Machinist/Toolmaker

Company: Standard Motor Products, Inc.

Location: Queens, NY

Posted Jul 16, 2025

The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure…

Maintainer (Carpentry)

Company: The Metropolitan Museum of Art

Location: New York, NY

Posted Jul 16, 2025

403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match. Knowledge of and experience with hand and power tools.

Housekeeping

Company: GnG Vacation

Location: Flushing, NY

Posted Jul 16, 2025

Follow safety protocols to ensure a safe working environment for yourself and others. Manage housekeeping tasks efficiently, ensuring all rooms and common areas…

Housekeeper, Southwestern Research Station (Portal, AZ)

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 16, 2025

Primarily we provide room and board, laboratory space, technical equipment and support facilities for those studying the extraordinary biodiversity of the…

Paint Apprentice

Company: Colossal Media

Location: Brooklyn, NY

Posted Jul 16, 2025

A current and valid driver's license. Troubleshoot challenges in the field and on job sites by showcasing strong problem-solving skills, developing effective…

Registered Nurse (RN) Unit Manager

Company: Amsterdam Nursing Home

Location: New York, NY

Posted Jul 16, 2025

Must hold a valid NYS RN License. Completes Resident care requirements by scheduling and assigning nurses and staff.

Senior Graphic and Animation Designer

Company: Eurasia Group

Location: New York, NY

Posted Jul 16, 2025

Strong proficiency in Adobe Creative Suite, especially Illustrator, After Effects, Photoshop, and InDesign; demonstrated ability in using generative AI visual…

Paint Apprentice

Company: Colossal Media

Location: Brooklyn, NY

Posted Jul 16, 2025

A current and valid driver's license. Troubleshoot challenges in the field and on job sites by showcasing strong problem-solving skills, developing effective…

Centralized Controller

Company: Trailborn Hotel Management LLC

Location: New York, NY

Posted Jul 16, 2025

As Controller, your duties include, but are not limited to, adhering to company accounting standards, building and maintaining the annual budget, forecasting…

Customer Service Representative

Company: Elite Innovations Inc

Location: New York, NY

Posted Jul 16, 2025

Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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