Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Registered Nurse (RN) Supervisor: Evenings

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 16, 2025

Must hold a valid Registered Nurse (RN) license. Provide information to residents & staff by answering questions and requests.

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Per Diem Pharmacist

Company: Avita Care Solutions

Location: New York, NY

Posted Jul 16, 2025

The Per Diem Pharmacist appropriately dispenses prescribed drugs, handles incoming physician calls, logs data into the computer, performs Rx workflow processing…

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Bespoke Designer/ Fine Jewelry Sales

Company: Frank Darling

Location: New York, NY

Posted Jul 16, 2025

Respond quickly to inbound phone calls, chats, and emails regarding all appointment types and purchase questions. Advise clients practicality vs design.

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Grant Accountant

Company: Phaxis LLC

Location: New York, NY

Posted Jul 16, 2025

Collaborate on system integration issues and support new ERP implementation. Administer grant-related transactions and ensure integrity of accounting data.

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Registered Nurse (RN) Unit Manager

Company: The Concord Nursing and Rehabilitation Center

Location: Brooklyn, NY

Posted Jul 16, 2025

Must hold valid New York State RN License. Completes Resident care requirements by scheduling and assigning nurses and staff.

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Commercial HVAC/R Technician

Company: Total Comfort Group

Location: Brooklyn, NY

Posted Jul 16, 2025

Ability to lift 50 lbs, climb ladders, and work in all weather conditions. Apply today to join a company where technicians thrive, grow, and earn what they…

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Executive Chef

Company: Electric Lemon

Location: New York, NY

Posted Jul 16, 2025

A culinary leader with 5+ years in progressive kitchen management roles in well-rated restaurants and/or boutique hotels. Quarterly bonus program up to 20%.

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Residential Construction Project Manager

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 16, 2025

5+ years of experience as a Project Manager in interior design or construction. Regularly visit project sites, primarily in Manhattan and parts of Brooklyn.

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Marketing Manager

Company: Insight Global

Location: New York, NY

Posted Jul 16, 2025

They will thrive in a fast-paced environment and be able to develop and execute effective marketing strategies, utilizing a variety of channels to drive book…

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Senior Graphic Designer

Company: LOFT

Location: New York, NY

Posted Jul 16, 2025

Bachelor’s degree in Graphic Design or related field. Conceptualize, develop, and execute creative seasonal campaigns from.

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Registered Nurse (RN) Unit Manager

Company: Bushwick Center

Location: Brooklyn, NY

Posted Jul 16, 2025

Must hold valid State RN License. Mentor less experienced nurses, offering clinical & career advice. Help establish and implement employee policies and…

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Senior Software Engineer - Data Lake

Company: Software Resources, Inc.

Location: New York, NY

Posted Jul 16, 2025

Be a key player in a cross-functional team of engineers who build software for a large-scale data processing ecosystem, supporting real-time and batch data…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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