Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 17, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

High School Teacher

Company: CBS Therapy

Location: Brooklyn, NY

Posted Jul 17, 2025

Minimum of three (3) years satisfactory teaching experience grades K-5, 6-8 content area qualified, 9-12 content area qualified or as preferred.

Air Conditioning Technician

Company: Core Values Talent

Location: Queens, NY

Posted Jul 17, 2025

Valid driver's license with a clean driving record. Ability to read and interpret blueprints and technical drawings. 5 Years experience as an AC technician.

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: New York, NY

Posted Jul 17, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Assistant Controller

Company: Kforce

Location: New York, NY

Posted Jul 17, 2025

Additional administrative tasks include mail, scanning, and filing. AP, Client billing, and correspond with vendors and processing of invoice payments.

EVS Team Leader

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jul 16, 2025

Supervise and assist with cleaning and disinfection of patient rooms, restrooms, offices, corridors, and other areas as needed.

Data Analyst Consultant - DSNY11 (December 1, 2025)

Company: The Information Lab

Location: New York, NY

Posted Jul 17, 2025

The one thing they do have in common is a passion for problem-solving, especially with data and evidence. Vacation: 25 days paid time off per year.

Anthropologie Custodian

Company: Anthropologie

Location: Brooklyn, NY

Posted Jul 17, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

Platform Solutions, Enterprise Partnerships, Financial Analyst

Company: Goldman Sachs

Location: New York, NY

Posted Jul 17, 2025

This position is for an Analyst who will work closely with the Chief Financial Officer of PS and each of the business unit leads to build models and drive…

NY Support Center Coordinator

Company: Shake Shack

Location: New York, NY

Posted Jul 17, 2025

At least 2 years of experience as a receptionist, in retail customer service, or in office administration. Serves as the point of contact for questions about…

General Accountant

Company: Marriott International, Inc

Location: Brooklyn, NY

Posted Jul 17, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Data Visualization/Graphic Designer - Strategy

Company: Gensler

Location: New York, NY

Posted Jul 17, 2025

A foundational understanding of design systems and templates, grid structures, layout principles, color theory and informational design.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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