Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Pool Construction Worker | New York

Company: Elite Amenity Management

Location: New York, NY

Posted Jul 07, 2025

Possession of a valid driver's license is preferred. Proven experience in swimming pool repair and maintenance. Familiarity with pool safety regulations.

custodian

Company: TLC Adult Day Care

Location: Bronx, NY

Posted Jul 07, 2025

Set up rooms for special events. Knowledge of use and maintenance of industrial cleaning equipment and appliances. Dust and polish furniture & equipment.

Registered Nurse Supervisor (RNS)

Company: FS Nursing

Location: Bronx, NY

Posted Jul 07, 2025

Currently holds an active state issued RN license. Provide supervision and support to other nurse staff. If you’re seeking a team that values relationships,…

Electrician - Mechanic

Company: Laura Electric

Location: New York, NY

Posted Jul 07, 2025

Experience with hand tools and power tools. Install, maintain, and repair electrical roughing, control wiring, fire alarm, low voltage and lighting systems.

Lead Plumbing Mechanic

Company: Plumb Pro Plumbing & Heating Corp.

Location: East Rockaway, NY

Posted Jul 07, 2025

Ability to diagnostic plumbing / heating issues effectively- Excellent problem-solving skills and attention to detail- Valid driver's license.

Welder

Company: Pacific Electrical Contractor

Location: Brooklyn, NY

Posted Jul 07, 2025

Strong mechanical knowledge with the ability to operate power tools and welding equipment safely. Fabricate metal components by interpreting schematics and…

Registered Nurse

Company: Confidential

Location: Queens, NY

Posted Jul 07, 2025

This nurse / RN position will *supervise* *Home Health Aides, and service residents *5 days per week, which may include one weekend day.

Senior Investor Relations Manager-Bilingual Mandarin English

Company: Classover

Location: New York, NY

Posted Jul 07, 2025

Represent the company in investor calls, interviews, events, and background briefings. Stay updated on relevant capital market developments that impact company…

HVAC Service Technician and Installer

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jul 07, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

Litigation Attorney (Insurance Defense/Construction/Labor Law)

Company: Marshall Conway Bradley & Gollub

Location: New York, NY

Posted Jul 07, 2025

The firm is seeking an associate who will be responsible for handling all aspects of pre-trial litigation in the defense of complex construction accident cases,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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